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Click & Collect from 9000+ Parcel Shops
Click & Collect from 9000+ Parcel Shops

Help & FAQs

General Questions

How can I find my nearest Evri ParcelShop?

You can find your nearest ParcelShop here

How do I cancel my order?

We can cancel and refund any orders which have not been dispatched but recommend you contact Customer Support and we'll be able to help you. We're unable to cancel your order once it has been dispatched to our delivery partners and you'll need to go through our returns process when you receive your order.

What payment methods do you accept?

We accept the following payment methods for online orders:

  • Visa
  • Mastercard
  • Amex
  • Clearpay

You can also pay using Apple Pay or Google Pay.

I need help. Can I speak to someone on the phone?

To help bring you low prices on our amzing products, we don't operate a call centre. The best thing to do would be to get intouch here

We normally respond the same, or next working day (excl. bank holidays).

How can I contact you?

To get in touch with us is simple, please go to our Contact Us page so we can help.

How do I enter your free competitions?

All Bulksave competitions are free to enter by following us on our social media pages (Facebook and Instagram). Simply choose which competition you'd like to enter and follow the competition post instructions to enter.

How do I make a complaint?

Please contact Customer Support and they will help you.