General Questions
How do I cancel my order?
We can cancel and refund any orders which have not been dispatched but recommend you contact Customer Support and we'll be able to help you. We're unable to cancel your order once it has been dispatched to our delivery partners and you'll need to go through our returns process when you receive your order.
What payment methods do you accept?
We accept the following payment methods for online orders:
- Visa
- Mastercard
- Amex
- Apple Pay
- Google Pay
I need help. Can I speak to someone on the phone?
To help keep our prices as low as possible on our amazing products, we don’t operate a call centre. The best way to get in touch with us is by our contact us page here, and we’ll be happy to help.
We normally respond the same, or next working day (excl. bank holidays).
How can I contact you?
To get in touch with us is simple, please go to our Contact Us page so we can help.
How do I enter your free competitions?
All Bulksave competitions are free to enter by following us on our social media pages (Facebook and Instagram). Simply choose which competition you'd like to enter and follow the competition post instructions to enter.
How do I make a complaint?
Please contact Customer Support and they will help you.