If you've changed your mind and need to return an item, you have 14 days from the date of delivery to let us know and 14 days to return your item(s) to us.
Contact Customer Support
To start a return, let us know you'd like to return an item or items by contacting support@bulksave.co.uk
What you'll need:
- Proof of purchase is required.
- Order number (from your original purchase confirmation email).
- Name, address and postcode.Â
Your item(s) must be:
- Unused and in the original packaging unopened.
- In perfect condition to resell.Â
Postage:
- You pay the return delivery cost per return and we will refund your original delivery cost.
- We recommend using a tracked delivery service to cover lost returns.
Getting your refund:
If you return your item(s) within the 28 day period, we’ll process a full refund back to your original payment method including your original delivery cost. Once your returned item(s) have been received and inspected by us, please allow 7 working days to process the refund.
Exchanges:
We're unable to offer exchanges on any online orders.
Faulty Item(s):
If you have an issue with a product which is faulty, please contact Customer Support who will help resolve the issue.